We get it— the world moves fast and schedules change all the time. If you need to cancel an upcoming cleaning service, most cleaning companies allow you to do so up to 48 hours before your scheduled visit without charging a fee. If you have a last-minute cancellation, you may be subject to a cancellation fee, usually equal to 50% of the upcoming visit’s charge. This allows cleaning companies to recoup some of the cost that they lose if they are unable to find another house to fill your slot in that short time period. Be sure to ask your cleaning company about the specifics of their cancellation policy when you book your service.
Buckets & Bows Maid Service Cancellation Policy
At Buckets & Bows Maid Service, we allow you to cancel up to 48 hours ahead of time, or the most notice you can provide once you know you will not be able to keep the appointment time. In general, we’re pretty flexible and will work with you to reschedule your service without a fee. Clients who repeatedly cancel service may be charged a cancellation fee of 50% of the upcoming visit, and we charge a non-refundable 50% deposit on one-time cleanings. But overall, we prefer to work with you to reschedule your cleaning instead of charging you a cancellation fee.