Do I need to be home during the cleaning?
No, you do not need to be home during the cleaning. Many of our clients prefer to provide us with a key or entry code. We ensure the utmost respect for your privacy and security.
Are your cleaning products safe for children and pets?
Yes, we use eco-friendly cleaning products that are safe for both children and pets. We are committed to providing a clean and healthy environment for your family.
What services does Buckets & Bows Maid Service offer?
Buckets & Bows Maid Service provides a variety of cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, and specialty cleaning services. We tailor our services to meet your specific needs and ensure your home is spotless.
What are the scheduling options for recurring house cleaning services?
We offer flexible scheduling options to accommodate your busy lifestyle. Choose from weekly, bi-weekly, or monthly cleaning appointments based on your needs and preferences.
Can I request specific cleaning tasks or areas to focus on?
Absolutely! We encourage open communication with our clients. You can discuss your specific cleaning needs and preferences with our team, and we'll tailor our services accordingly.
How do you ensure the safety and security of my home?
All our maids undergo thorough background checks, are bonded, and insured for your peace of mind. We prioritize the safety and security of your home at all times.
Do you provide cleaning supplies and equipment?
Yes, we bring our own eco-friendly cleaning supplies and equipment to ensure the highest standards of cleanliness while being environmentally conscious.
What types of house cleaning services do you offer?
We offer both one-time and recurring house cleaning services to suit your needs. Whether you require a single deep clean or ongoing maintenance, we have flexible options tailored to your preferences.
What areas of Southlake do you service?
Buckets & Bows Maid Service proudly provides weekly cleans, bi-weekly, monthly or one time cleanings throughout Southlake, Texas and surrounding communities including within the 76092 zip code.
Should I have a Spring Cleaning Every year?
Many of our clients do have a Top To Bottom Deluxe Cleaning annually to maintain those out-of-reach places that are not a part of the normal, weekly or bi-weekly routine. It’s less expensive than the first time Deluxe cleaning because the rest of the house is already at maintenance level if we are servicing your [...]
What if I need to change my day of service?
Just tell us what day works best for you. We have a large staff and can accommodate most requests.
Do I have to tip your employees?
No, it’s not expected, but it is greatly appreciated for work well done.
What if I need some extra tasks or services?
We’re not a franchise–we can do what you want. Just call the day before to make your special requests and we will quote you a price for the additional time. Ovens, fridge, laundry? Yes!
What if I have to skip or cancel my service?
Give us 48 business hours notice of your change in plans and we will promptly reschedule or cancel your service.
Are my things safe with your employees?
We conduct criminal background checks on every prospective employee, we verify job history, and conduct employment verifications. Our outstanding record of quality hiring and our low employee turnover make us one of the safest services worthy of your trust. We rank safety and security at the top of our business priorities.